Saturday, May 24, 2014

Church Staff & the Minion Treatment


There’s a direct correlation between the person who interrupts others and monopolizes conversations, and where they’re placed on the organizational chart. And recent studies have shown that the more leadership responsibilities you have, the more likely you are to become that person.

Daniel Goleman, in article for Harvard Business Review (December 2013) describes how conversation-monopolizers and conversation-interrupters usually increase their poor habits as they move higher on an organizational chart or in social standing.

We’ve all seen this happen. It’s the church member whose family was involved in founding the church… it’s the long tenured staff member… it’s the employee who’s just moved positions and been provided more staff oversight.

Goleman’s article points out that as leaders rise in an organization, their ability to perceive and maintain a personal connection begins to wane. This is called psychic attrition. He summarizes a Berkeley psychologist who says “higher-ranking individuals consistently focus their gaze less on lower-ranking people and are more likely to interrupt or to monopolize the conversation.” Keep reading
The observations made in this article and Goleman's article would also be applicable to judicatorial and denominational organizations. Examples of judicatorial organizations are dioceses (Anglican-Episcopalian), districts (Methodist), presbyteries (Presbyterian), and synods (Lutheran).  
Photo: anglicanchurch.net

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