The first ten seconds matter, and in the first ten minutes decisions are being made.
For example, when I walk into a hotel, a concert venue, or a retail store, within seconds the first things I encounter have made an impression on me. Either positive or negative.
I’ve walked into restaurants that were so bad, I literally froze in the doorway and said to my wife Patti, “We are not eating here.” We were really hungry, but we left!
In contrast, I recently walked into an incredible hotel. It was stunning, and within minutes I told Patti, I’m not sure we’re ever going home!
Your church creates the same effect. One way or the other. Your guests make lightning-fast decisions about your church. No church is perfect, we are all working on stuff, but we can’t afford to mess up on the first impression.
If your first impression is positive, you gain instant grace for any other element of your church overall that needs improvement.
If your first impression is negative, it is far more difficult for a guest to overlook any less than inspiring element of your church. Read More
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