Seven Lessons on Leadership I Learned from My Garbage Service

It may be strange to hear, but I absolutely love my residential garbage service. When I moved to Nashville over seven years ago, I asked my neighbors to recommend a service. Their recommendations were so effusive that you might have thought they were talking about a beloved physician.

Nope. They were excited about their garbage service. And now, seven years later I understand fully. This family-owned company is called Music City Disposal. It’s located in Franklin, Tennessee, a southern suburb of Nashville.

The first time I called Music City Disposal to begin my service, the wife of the owner greeted me. Her pleasant disposition was but a foretaste to the great service I would receive over the next seven years. Indeed, the workers in this small company have taught me several lessons on leadership. I’ll share a few. Read more