By almost any metric, the majority of North American congregations are established churches. They often include discouraged leaders and frustrated members. Conflict in these churches is often normative.
So how does a church move from an inward drift to an outward focus? Though I provide ten succinct steps, I do not want to leave the reader with a false impression. I am not suggesting that these steps are necessarily sequential, nor am I suggesting that they are a quick-fix for any and every congregation.
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