How the Entitlement Mentality Crept into Our Churches

In 1974 Burger King made a bold move to take market share from McDonald’s. At the time, McDonald’s made burgers en masse. If you wanted a special order, you had to wait interminably while it was cooked separately.

I remember. I’m a ketchup-only kind of guy.

So Burger King announced that each order would be cooked at the time of the order the way the customer wanted. Their new slogan was “Have It Your Way.” Burger King, at least at the time, understood the consumer entitlement mentality.

So what does this story have to do with our churches?

It provides a brief historical backdrop of the mentality that has crept into our churches, where many of our members think church is a place where I can always “have it my way.” For now, let me share some key reasons many of our congregations have become more like country clubs than churches, a place where some members demand their way instead of serving and self-sacrificing. Read More