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Friday, June 25, 2021

Hospitality Can’t Take a Vacation


If you’re in charge of the guest services team at your church, chances are good that you are already feeling the pinch of summer. After a year like no other – and with lowering COVID numbers and rising vaccination rates – people are ready to escape the house and the monotony of the last 15 months.

Whether your volunteers have fled to high ground or sandy shores or Disney or Great Wolf Lodge, you may be worried that there won’t be adequate coverage to make it to September. The only problem is that while your volunteers may take some down time, your guests won’t. Their version of down time will likely be checking out your church for the first time.

So how do you balance the drought of volunteers with the influx of guests? Here are six strategies to cope.... Read More

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