If you are a leader, you will be criticized. If you are not being criticized, you are probably not a leader. The issue is not whether or not you will be the subject of criticism; the greater issue is how you should respond.
As a general rule, leaders should respond to criticism. I do my best to do so, or at that very least, ask someone in my organization to respond. Critics, more often than not, deserve a response. They need to hear from the leader who can give them his or her perspective. They need to hear from a leader in the event the response can be an opportunity for reconciliation.
But there are times when leaders should not respond to critics. In this episode, Jonathan and I list four such reasons. We also discuss two instances in which I never respond to a critic. Keep reading
Podcast: Play in new window | Download (Duration: 20:12 — 18.5MB)
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