“Sit back, relax and enjoy the service” may be one of the most dangerous sentences ever uttered in church.
It sits on the Bad Idea shelf next to “Let’s erect a building and tell people they have to come here if they want to worship Jesus.”
I expect promises of great customer service in a restaurant, on an airplane, or in a movie theater. But the idea that church is a place where we pay others to do ministry as we sit passively, consuming and passing judgment on the product being offered, may be the greatest single reason for the anemia of the modern, western church.
The church is not a customer service business. We’re a community for life transformation. We do not exist to serve passive consumers, but to equip and activate disciples.
But, like the monkey stubbornly clinging to the apple inside the cage, we’ll never free ourselves to be biblically active communities for life-transformation until church leaders let go of our please-the-consumer mindset. Keep reading
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