This was originally posted at Group’s Church Volunteer Central
On a scale of 1 to 5 (1 being “This needs definite work”… 5 being “We rock at this”) rate your churches greeting and guest services practices:
- Our traffic volunteers or shuttle drivers have been coached to know that they are the first representatives of our church and as such should be warm and friendly to everyone.
- The walk into the church is welcoming and cheerful. People know they are in the right place for a Sunday service.
- Our traffic flow is well-designed and easy which makes visitors feel comfortable, not lost.
- There are people whose only job on Sunday’s is to assist newcomers in finding their way around the church.
- Before a service even begins, our first-time guests have been acknowledged or welcomed in some way.
- We make welcoming visitors a priority at every service.
- We send our visitors home with a tangible reminder of their time with us.
- Our volunteers are trained to go above and beyond in the areas of friendliness and helpfulness.
- Our church culture reminds every member that they have a part to play in welcoming newcomers.
- Our senior leadership is empowered to make a personal contact with visitors at every service. Read more
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