Monday, August 27, 2012

EvangelismCoach.org: Quick Survey to Evaluate Your Church Guest Services



This was originally posted at Group’s Church Volunteer Central

On a scale of 1 to 5 (1 being “This needs definite work”… 5 being “We rock at this”) rate your churches greeting and guest services practices:
  • Our traffic volunteers or shuttle drivers have been coached to know that they are the first representatives of our church and as such should be warm and friendly to everyone.
  • The walk into the church is welcoming and cheerful. People know they are in the right place for a Sunday service.
  • Our traffic flow is well-designed and easy which makes visitors feel comfortable, not lost.
  • There are people whose only job on Sunday’s is to assist newcomers in finding their way around the church.
  • Before a service even begins, our first-time guests have been acknowledged or welcomed in some way.
  • We make welcoming visitors a priority at every service.
  • We send our visitors home with a tangible reminder of their time with us.
  • Our volunteers are trained to go above and beyond in the areas of friendliness and helpfulness.
  • Our church culture reminds every member that they have a part to play in welcoming newcomers.
  • Our senior leadership is empowered to make a personal contact with visitors at every service. Read more

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