The Best Leaders Expect the Best in People

Great leaders expect the best in people and bad leaders expect the worst. Rinse and repeat. Over the years I’ve worked with a number of leaders who think leadership means constant criticism, ordering people around, snarky comments, and humiliation. Those leaders (although I don’t think they’re real leaders at all) actually expect the worst in people, and that’s why they treat their teams so badly. These leaders respond to everything as if you’re trying to cheat them. They use exclamation marks in all their communication. They’re always upset about something. But guess what? You get back what you put out and your team will start responding in the same way. You’re actually creating a culture of distrust and deception. Read more