What They See When They Come to Your Church

In the context of serious theological discussions, it may seem trivial to write about first impressions of guests when they visit your church. But, if we could understand that a returning guest has more opportunities to hear the gospel and experience Christian love and fellowship, we might take the issue a bit more seriously.

Prior to assuming the presidency of LifeWay, I led a church consulting company. One of our first steps in the consultation was to send one or more first-time guests to the church. Those individuals would then report back to us on their experiences. Many times those we enlisted were unchurched non-Christians.

Why We Don't See It

I am working at home today because a handyman is working on several small items around my house. I love his approach. When he first enters our home, he asks for permission to take a quick tour. Within minutes, he commented on several items that might need his attention, items that weren't on the list I gave him. I appreciated his thoroughness, and it was good for his business as well.

The handyman did something very basic and very simple. He looked at my house through outside eyes. I am in my house everyday, so I don't notice those things that may not be just right. The same is true for church members and church leaders. They see their church on an ongoing basis, so they don't have the benefit of outside eyes. Read more