Aubrey Mulphurs: 10 Questions for Better Church Communication

Sending a Letter by Pigeon Post, 1488

The church in general isn’t doing a very good job in communicating. Just ask their people if they know what is going on. Several churches in Dallas-Ft. Worth have been singled out as good at communicating: Prestonwood, Stonebriar, and Irving Bible. Irving Bible has its own department with a staff that’s responsible for communication.

Spend a day (or at least a few hours) exploring what these churches are doing well. I don’t think churches are completely aware of the importance of good communication as indicated by their lack of doing it well. Number 1 is trust. Good communication engenders trust, poor communication creates distrust. People think you’re hiding something. Some churches can get away with poor communication if their pastor has been with them awhile and has gained respect for his leadership in general. However, it is “getting away” with poor performance should not be the ideal.

Create a church communications team. Then empower them to answer the questions below. The most important step comes next as you empower them to develop and execute a plan for improved congregational communication. Read more

A number of denominations and judicatories also do not do a very good job in communicating. This is a widespread problem.